Senior Executive - Employee Referral

Job Description

Role Overview:
We are seeking a dynamic and experienced professional to lead and manage the Employee Referral Program. The ideal candidate will be responsible for driving referral-based hiring, enhancing employee engagement, and ensuring operational excellence in referral processes.

Key Responsibilities:
•    Referral Program Management
o    Own and manage end-to-end employee referral processes.
o    Launch and promote referral campaigns across business units.
o    Track referral submissions, conversions, and payouts.
•    Stakeholder Engagement
o    Collaborate with hiring managers and TA team to identify referral-friendly roles.
o    Engage with employees to drive participation and awareness.
•    Operational Excellence
o    Ensure timely processing of referral profiles.
o    Maintain accurate data in ATS and dashboards.
o    Monitor SLAs and ensure closure of referral cases within defined timelines.
•    Analytics & Reporting
o    Generate weekly/monthly reports on referral performance.
o    Analyze trends and suggest improvements to increase referral effectiveness.
•    Compliance & Communication
o    Ensure adherence to referral policy and payout guidelines.
o    Communicate status updates to employees and stakeholders regularly.

Required Skills & Qualifications:
•    Minimum 4 years of hands-on experience in managing employee referral programs in an IT or tech-driven environment.
•    Strong communication and stakeholder management skills.
•    Proficiency in ATS tools and Excel-based reporting.
•    Ability to drive campaigns and influence employee participation.
•    Detail-oriented with a focus on process compliance and data accuracy.

Preferred Qualifications:
•    MBA (HR) preferably from a fairly reputed institute
•    Experience in a mid-to-large scale IT organization.
•    Exposure to employer branding or internal communications is a plus.

Mandatory Competencies