Create Alert

Salesforce Cloud - Lead

Apply now »

Posted On: 1 Feb 2025

Location: Noida, UP, India

Company: Iris Software

Why Join Us?
Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations? It’s happening right here at Iris Software.

 

About Iris Software
At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

 

Working at Iris
Be valued, be inspired, be your best.
At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow.
Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version.

Job Description

Salesforce Service Cloud Solution Lead

 Technical:

  • Service Cloud Product Management and Solution Design Experience
    • Specifically, case page and call and chat integration across large scale implementation
    • Migrations from Siebel systems
    • Genesys Cloud experience is a plus
  • Experience Cloud Product Management and Solution Design Experience
  • Comfort with CRMA, Tableau and Analytics
  • Functional Consultant experience

Soft Skills:

  • Can manage a relationship based environment with many competing priorities
  • Can cut through noise to get to the root of asks and drivers
  • Ability to balance driving work forward while handling executive pressure

 

 

 

Mandatory Competencies

Salesforce - Salesforce
CRM - CRM
Reporting - Tableau
Beh - Communication and collaboration

Perks and Benefits for Irisians

At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment.
Join us and experience the difference of working at a company that values its employees' success and happiness.

Apply now »