Product Senior Manager

Job Description

A s

A successful Product Manager must be passionate about building products that customers love. This role  works in a dynamic and fast-paced environment and works with cross-functional teams to design, build and roll-out products aligned with the company’s vision and strategy.

Job Duties & Responsibilities:

• Clearly understand the market, focusing on the needs of your product’s end users.
• Communicate and clarify your product’s vision and strategy.
• Create and update a comprehensive roadmap of value-add features based on input from external and internal stakeholders.
• Lead the prioritization process, scoping submitted feature requests into planned releases.
• Schedule and lead collaboration calls with customers, identifying the features that will deliver the most value.
• Set release milestones and guide the product launch processes, managing cross-product dependencies when needed.
• Collect qualitative feedback and analyze quantitative usage metrics to understand how users are engaging with your product.
• Build strong cross-functional partnerships at multiple levels within the company, including with Engineering, Quality Assurance, Systems Administration, Marketing, Customer Relationships, and Product Support.
• Provide regular product status updates to Product Management leadership as well as to key cross-functional partners.

•     Work with a Product Owner to gather and document business requirements, clarifying the associated customer need and value proposition.

• Work with the Marketing and Customer Relationships team to collect and analyze feedback received during industry conferences, on-site visits, sales calls, etc.

• Work with Product Support and Training teams to write product documentation as needed.

• Participate in efforts to improve software development life cycle processes.

• Perform other job-related duties as assigned.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Project Management, Science or related field preferred.
• Equivalent and relevant work experience considered.
• Previous experience in clinical research or healthcare technology a plus.
• Experience with agile/scrum preferred.
• Innate curiosity about users, workflows, and systems.
• Demonstrated ability to analyze problems and understand the necessary components of a solution through planning, cost/benefit analysis, testing and reporting.
• Excellent communication skills, including listening, writing, and speaking. Must demonstrate the ability to
• explain technical concepts to a non-technical audience.
• Effective technical writing skills, including previous experience creating product roadmaps or project plans.
• Ability to lead customer-facing group requirement sessions with confidence and conciseness.
• Ability to identify the required stakeholders throughout design, development, and implementation processes.
• Demonstrated ability to effectively negotiate and build consensus with various internal and external audiences.
• Demonstrated accountability in project ownership.
• Willingness to embrace and drive change.
• Proficient in the use of Microsoft Word, Excel and PowerPoint. Proficient in email.

Mandatory Competencies