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L3 Support - Lead

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Posted On: 22 Aug 2025

Location: Noida, UP, India

Company: Iris Software

Why Join Us?
Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations? It’s happening right here at Iris Software.

 

About Iris Software
At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

 

Working at Iris
Be valued, be inspired, be your best.
At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow.
Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version.

Job Description

Key Responsibilities:

  • Lead the delivery and support of capital markets applications, ensuring high availability and performance.
  • Manage FIX session setup, monitoring, and troubleshooting across trading platforms.
  • Oversee OMS (Order Management System) configuration and order flow monitoring.
  • Coordinate regulatory and client reporting using SSRS, SSIS, and SQL-based tools.
  • Drive release management and change control processes for production environments.
  • Implement and maintain monitoring tools (e.g., ITRS Geneos) and job scheduling tools (e.g., Control-M, Cisco Tidal).
  • Develop automation scripts using Python, Shell, Bash, and Perl to streamline operations.
  • Perform disaster recovery testing and support infrastructure migrations (e.g., Red Hat).
  • Collaborate with cross-functional teams including front office, middle office, and infrastructure teams.
  • Provide mentorship and guidance to junior team members and offshore support teams.

 

Required Skills & Qualifications:
•    Strong understanding of capital markets, trading instruments (Equities, Derivatives, Bonds, Futures, Options), and trade lifecycle.
•    Hands-on experience with FIX protocol, OMS, and trading terminals.
•    Proficiency in SQL, Spark SQL, Sybase, and data analysis tools.
•    Experience with monitoring and scheduling tools: ITRS Geneos, Control-M, Cisco Tidal.
•    Scripting expertise in Python, Shell, Bash, Perl, and PowerShell.
•    Familiarity with incident/ticket management tools like ServiceNow and JIRA.
•    Excellent communication and stakeholder management skills.
•    Bachelor’s degree in Engineering or related field.

 

 

 

 

Mandatory Competencies

Perks and Benefits for Irisians

At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment.
Join us and experience the difference of working at a company that values its employees' success and happiness.

Apply now »