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Conversational AI - Lead

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Posted On: 15 Jul 2025

Location: Noida, UP, India

Company: Iris Software

Why Join Us?
Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations? It’s happening right here at Iris Software.

 

About Iris Software
At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

 

Working at Iris
Be valued, be inspired, be your best.
At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow.
Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version.

Job Description

Desired Qualifications:

  • 8+ years of experience in software development, scripting, and/or automation, with a strong focus on Conversational AI and Intelligent Automation.
  • 2+ years of hands-on experience building LLM-based GenAI applications using frameworks like LangChain, LlamaIndex, and vector databases.
  • Solid experience in Python programming and modern front-end technologies (e.g., Angular, React, Streamlit).
  • Proficiency in cloud services, especially AWS and Microsoft Azure; experience with Copilot stack or OpenAI integrations.
  • Strong understanding of NLP concepts, dialog systems, prompt engineering, and multi-turn conversational design.
  • Experience with database design and querying (MongoDB, MySQL, RDBMS) and working knowledge of SQL.
  • Familiarity with Agile methodologies and tools such as JIRA.
  • Must come financial services/capital markets/investment banking
  • Excellent Analytical skills
  • Great interpersonal and communication skills
  • Open to work in UK Shift (10 Am to 9 Pm IST with 8 hours of productive work)

Responsibilities:

  • Design and implement end-to-end Conversational AI solutions using AWS, Microsoft Azure (including Copilot stack), and OpenAI APIs.
  • Lead development of intelligent virtual agents using Generative AI techniques, including Retrieval-Augmented Generation (RAG) and Agentic AI architectures.
  • Build and deploy advanced bot solutions using Python, LLM frameworks (LangChain, LlamaIndex), and front-end tools like Streamlit or Angular.
  • Integrate conversational flows with enterprise APIs, databases, and third-party tools using Azure Cognitive Services (LUIS/CLU, QnA Maker/CQA, Speech APIs, Spell Check, etc.).
  • Design and optimize reusable prompt templates, tool definitions, and execution workflows in multi-agent or tool-augmented environments.
  • Lead quality assurance by writing unit tests, reusable test cases, and participating in UAT and product testing cycles.
  • Collaborate with product managers, testers, and business teams to ensure alignment with delivery goals.
  • Coach and mentor junior team members on Conversational AI, Generative AI, and automation frameworks.
  • Provide technical leadership and communicate project status, risks, and mitigation plans to stakeholders and leads.
  • Continuously improve internal tools and developer processes; recommend best practices and contribute to platform scalability.
  • Stay updated on emerging AI/ML trends and pursue certifications in relevant technologies.

 

Education Qualification: B.Tech or MCA

 

Mandatory Competencies

Database - Database Programming - SQL
Cloud - AWS - Dynamo DB, Amazon Aurora, Amazon RDS
Cloud - Azure - Azure Data Factory (ADF), Azure Databricks, Azure Data Lake Storage, Event Hubs, HDInsight
Data Science and Machine Learning - Data Science and Machine Learning - Gen AI (LLM, Agentic AI, Gen AI enable tools like Github Copilot)
Data Science and Machine Learning - Data Science and Machine Learning - NLP (Natural language processing)
Data Science and Machine Learning - Data Science and Machine Learning - Gen AI
User Interface - Angular - Angular 2+
Data Science and Machine Learning - Data Science and Machine Learning - AI/ML
Beh - Communication and collaboration

Perks and Benefits for Irisians

At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment.
Join us and experience the difference of working at a company that values its employees' success and happiness.

Apply now »