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Date: 13-Mar-2023
Location: Noida, India
Company: Iris software
Job Description
Assistant Manager for IT Operations & Infrastructure
Job Summary
Looking for Service Delivery professional with a good track record of handling Service delivery and Operations. Should have good expertise in IT Infrastructure services like Datacenter/ Hosting / Cloud / Storage/ Network Security etc. Minimum -8-10 years’ experience of Running operations and adding value to Operations strategies.
Role Based Competencies
Beh - Collaboration
Beh - Client/Stakeholder centricity
Beh - Agility
Beh - Ownership
Beh - Innovation
Beh - Excellence
Beh - Employee empowerment
ITS - Stakeholder and Client Management
ITS - Requirement Gathering
ITS - Risk Management
ITS - Schedule and Time Management
ITS - Scope and Change Management
ITS - Reporting
ITS - IT Support
ITS - Metrics and Data Driven Decision Making
ITS - Estimation
ITS - IT Process and Tools
ITS - Configuration and Standards
Beh - Problem Solving
Beh - Logical Thinking
Beh - Communication
ITS - Benefits Management and Value Additions
Beh - Decision Making
ITS - Vendor Management
ITS - Systems Design and Architecture
ITS - Team Management
Mandatory Competencies
ITS - Project and Program Management
ITS - Monitoring and Reporting
ITS - Reporting
ITS - Team Management
ITS - Technical Documentation
ITS - Vendor Management
ITS - Technology Appreciation
ITS - Systems Design and Architecture
ITS - Standard Configurations
ITS - Stakeholder and Client Management
ITS - Risk Management
ITS - Requirement Gathering
Good to Have Competencies
ITS - Capability Development
ITS - Firewall
ITS - Network Security
ITS - High level design
ITS - IT Process and Tools
ITS - Low level design
ITS - UTM (Unified Threat Management)