Associate Manager - Talent Management

Job Description

Objectives/purpose of the job:
•    Manage HRBP operations for the assigned BUSINESS DEPT
•    Demonstrate domain knowledge in conceptualizing and implementing experiential programs 
•    Work closely with Department and respective leadership to partner on people engagement requirements
•    Provide inputs on ground-level pulse to leadership to strengthen and enhance people engagement
•    Increasing stickiness (engagement & retention) within the dept
•    Coaching managers on people matters - goal setting, improving morale, giving feedback and coaching
•    Design positive experiences throughout the employment lifecycle
•    Promote and institutionalize organization values as part of people engagement activities
 Key Responsibilities:
    People Connects
-    Ensure people connects by HRBP’s are implemented as per defined SLA
-    Ensure high quality connects are undertaken with enhanced attrition tagging efficacy
-    Coordinate and implement people connect reviews with respective client account leadership
  Engagement
-    Drive appreciation framework across the business unit ensuring effective budgetary controls on monetary rewards and timely implementation
-    Lead community building initiatives including and not limited to client account milestone celebrations, fun@work engagements etc. 
-    Implement collaboration weeks from end-to-end working closely with cross-functional teams 
-    Organize work anniversaries and farewells on a timely basis
-    Ensure organization connect through timely implementation of quarterly open houses, helpdesks and providing requisite support for half-yearly townhalls
  Operations
-    Provide requisite support and guidance on setting up of new accounts and related assimilation of new associates
-    Ensure lifecycle support from onboarding-to-exit on a timely basis with high focus on experience delight
-    Drive appraisal cycle and promotions on a timely basis
-    Work with account delivery leadership for timely development and implementation of career development plans (CDP’s)
-    Lead investigations of any untoward inter-personal incidents
-    Ensure any additional support requirement from HRBP’s is provided in a timely manner
  Retention
-    Undertake and guide team members on conducting effective retention discussions, negotiations and time-bound closures
-    Support roll-out of any account-specific incentive plans
-    Work with C&B CoE team for interim corrections and delivery team for rotations
  Communications
-    Draft, review and release department wide communications (including and not limited to leadership hiring announcements, anniversary mailers, medical support and condolences etc.)
 Staffing
-    Provide requisite support for HRBP hiring, onboarding and induction
-    Ensure requisite trainings and development of HRBP’s
-    Provide inputs for appraisals and promotions of HRBP team

Required experience and qualifications:
•    10+ years of experience in undertaking HRBP operations and managing a team of HRBPs
•    Experienced in partnering with business leadership - ability to work with different personalities and multiple stakeholders
•    Led a team of at least 2-3 members, giving assignments, tracking tasks to completion, providing feedback and managing performance 
•    Familiarity and expertise in developing dashboards, reporting metrics etc.
•    Excellent written and oral communication skills
•    Experienced in organising and implementing events 
•    Must have attention to detail in all aspects of work
•    Well-developed understanding of IT Services business will be useful

MBA or Post graduate degree in HR preferably from premier B institute is required.

Mandatory Competencies