Associate Director- Engagement Management

Why Join Us?
Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations? It’s happening right here at Iris Software.

About Iris Software
At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

Working at Iris
Be valued, be inspired, be your best.
At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow.
Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version.

Experience

• 10-15 years of experience in IT sales, account management, or business development, with a focus on GCCs for US based firms for at least 5+years
• Demonstrated success in selling IT solutions (e.g., application development, cloud, data analytics, cybersecurity, automation).

• 5+ years on experience in managing engagements with large, geographically distributed teams delivering Application Development and Maintenance projects
• Proven ability to manage large, complex accounts and navigate matrixed organizations.
• Sound understanding and experience across diverse:
  • Service Offerings - application development, maintenance, re-engineering, migration, etc.
  • Different pricing models - fixed price, fixed capacity, time and material, etc.
  • Engagement models - partner/ vendor managed, co-managed and client managed
• Managing multiple client engagements at a given time and ability to prioritize and give appropriate attention to clients

Skills:

• Strong relationship-building and communication skills, with the ability to engage and influence senior stakeholders.
• Expertise in consultative and solution-based selling, with a knack for understanding clients’ pain points and proposing tailored solutions.
• Strong business acumen and negotiation skills, with the ability to structure deals that benefit both client and company.
• Excellent analytical, presentation, and problem-solving skills.

• Strong contractual & commercial acumen; prior experience of sales and (or) pre-sales with IT services firms
• Self-directed towards agreed KPIs/ goals combining creativity & individual ownership
• Very strong business communication, presentation, facilitation and negotiation skills
• Ability to challenge status quo and drive continuous improvement journeys
• Travel requirements of upto 2-3 days/ week across multiple cities in India

Education:

• Bachelor’s degree in business, IT, Engineering or a related field; MBA is a plus.

Perks and Benefits for Irisians

At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment.
Join us and experience the difference of working at a company that values its employees' success and happiness.